Privacy notice.

Who we are

This website is operated by NovaGate Shipping Limited, Unit No. 591.B, Cluster 5, Jumeirah Lakes Towers, Dubai, United Arab Emirates. You can contact us about privacy at novagateshipping@gmail.com.

What we collect

• Quote requests: route, cargo details and the contact details you enter.
• Contact messages: your name, contact details, topic, optional reference number and message.
• Tracking searches: the reference you enter is used only to look up the shipment record and is not stored.

How we use it

We use the details you submit only to answer your request — to prepare a quotation or reply to your message — and to keep a record of that correspondence.

Cookies and third parties

The public website does not set tracking or advertising cookies. A session cookie is used only on the staff sign-in area. Fonts are served by Google Fonts. The map on the contact page is provided by Google and is loaded only if you choose to load it.

Your choices

You can ask us to see, correct or delete the details you sent through this website by emailing novagateshipping@gmail.com.